Privacy Policy
Who this policy applies to
This policy explains how White Forge Ltd, trading as White Forge, handles personal information collected through this website, including when you submit an enquiry through the contact form.
Who is responsible for your data
White Forge Ltd is the data controller for the personal data collected through this website.
What information is collected
If you contact White Forge through the website, the following information may be collected:
- your name;
- your email address;
- your company name, if you choose to provide it;
- timing or urgency information, if you choose to provide it;
- the contents of your message or enquiry.
Technical information such as IP address, browser details, and request metadata may also be processed by hosting and infrastructure providers for security, delivery, and reliability purposes.
How your information is used
Your information may be used to:
- respond to your enquiry;
- consider whether White Forge can help with your request;
- manage follow-up communication;
- operate, secure, and maintain the website and contact form.
Your information is not used for unsolicited marketing through this website contact form.
Lawful basis
White Forge processes enquiry information on the basis of legitimate interests. The legitimate interest is in receiving, reviewing, and responding to business enquiries, and in operating the website securely and effectively.
Who your information is shared with
Personal information may be shared with service providers that support the operation of this website and its contact form. At the time of writing, this includes:
- Cloudflare, for website hosting and infrastructure;
- Resend, for delivery of contact-form emails.
Information may also be disclosed where required by law, regulation, or to establish, exercise, or defend legal claims.
International transfers
Some service providers may process personal information outside the UK. Where this happens, appropriate safeguards are expected to be used by those providers in line with applicable data protection law.
How long information is kept
Enquiry information is kept only for as long as reasonably necessary to review, respond to, and manage the enquiry, and for any follow-up work that may arise. As a general approach, enquiry records may be kept for up to 24 months after the last substantive contact, unless a longer period is needed for legal, accounting, or record-keeping reasons.
Cookies and local storage
This website does not currently use advertising or analytics cookies. It may store a local theme preference in your browser so that light or dark mode can be remembered between visits.
Your rights
Depending on the circumstances, you may have rights to access your personal information, ask for it to be corrected, ask for it to be deleted, object to its use, or request restriction of processing.
If you have concerns about how your personal information is handled, you can contact White Forge first. You also have the right to complain to the Information Commissioner's Office (ICO) in the UK.
Changes to this policy
This policy may be updated from time to time to reflect changes to the website, legal requirements, or the way White Forge handles personal information.